NORTHERN LIGHTS
It continues to be tough for operators and this session will delve into some of the challenges facing pubs, bars and restaurants in the region. However, more than anything there are some shining lights in the North, burning brightly and delivering fantastic experiences for consumers and these need to be celebrated. What are successful operators doing and how should they keep innovating to stay ahead of the market?
Speaker
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Karl ChessellDirector, CGA by NielsenIQKarl Chessell is CGA by Nielsen IQ’s Director for Hospitality Operators. He has worked in the eating and drinking out sector for over 25 years, leading teams at businesses including Experian and TransUnion. He and his team support the leading pub, bar, restaurant operators and trade bodies across the hospitality sector. They support board level decision making, using rich data and insight to understand market performance, analyse the key issues affecting the sector and highlight the key consumer trends to embrace.
