GuestRevu and Cask Marque to showcase pub ratings partnership at Northern Restaurant & Bar 2026

March 6, 2026In Exhibitor Press Release NRB5 Minutes

GuestRevu and Cask Marque will be showcasing their new partnership at Northern Restaurant & Bar (NRB) 2026, where visitors can see how CaskFinder pint ratings can be viewed alongside online guest reviews in a single GuestRevu dashboard. NRB takes place 10–11 March 2026 at Manchester Central, bringing together hospitality operators and suppliers from across the North and beyond.

Visitors to NRB can visit Cask Marque and GuestRevu on stand NG100 to see the integration and talk to the teams about how the data can be used to improve standards, service and the guest experience.

The partnership means Cask Marque-accredited pubs can now view CaskFinder pint ratings within their GuestRevu dashboard, giving pub teams a clearer view of customer feedback on both beer quality and the wider guest experience in one place. Each pint rating is timestamped and attributed to the beer served, making it easy to spot patterns over time, compare performance across locations, and identify whether feedback points to cellar practice, bar operations, or the broader guest experience.

“The CaskFinder App has been helping beer lovers across the UK find a great pint for years, but we saw the opportunity to put that feedback data into the hands of the pub operators, so that they can use it to improve standards, service, and the guest experience,” said Chris Alexandre, Founder and CEO at GuestRevu. “By bringing CaskFinder pint ratings into GuestRevu alongside public review data, pub operators get one clear view of what customers experience in their pubs, and what owners, managers and teams can change or enhance to be even better.”

GuestRevu helps pub and hospitality teams capture, understand and act on guest feedback — from day-to-day service issues through to reputation management and long-term operational improvements. In addition to bringing beer ratings into the same view as guest sentiment, GuestRevu supports:

• Online reputation management, including monitoring and responding to public reviews

• Multi-location visibility, helping groups compare performance across sites and identify trends

• Guest feedback collection, via quick surveys shared by QR code or email

• Rooms feedback automation, for pubs with rooms that want to capture feedback across the full guest journey

• AI-powered tools, to surface themes, spot trends, and respond to reviews more efficiently

CaskFinder pint ratings are now available at no extra cost to any Cask Marque, Beer Marque or Perfect Pint Promise accredited pub using GuestRevu, from GuestRevu LITE (which is free forever) through to all paid GuestRevu packages. Visit Cask Marque at NRB to see it in action

About GuestRevu
GuestRevu provides award-winning guest feedback and online reputation management tools tailor-made for the hospitality industry, enabling hoteliers worldwide to gain a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction. Listening to and learning from guests enables hoteliers to drive more direct bookings, build lasting loyalty and ultimately increase revenue. As a Tripadvisor Platinum Review Collection Partner, GuestRevu also gives clients the opportunity to boost their online reviews and ratings on the world’s largest review site.

About Cask Marque
Cask Marque is an independent organisation funded by brewers, pub groups and trade bodies with the aim of improving beer quality in pubs through an accreditation scheme. A network of over 50 qualified assessors around the country makes over 20,000 visits a year to nearly 10,000 pubs where the award is held. The beers are tested for temperature, taste, aroma and appearance, and accredited pubs are sent the Cask Marque plaque to display, along with a certificate and other point of sale. Their CaskFinder app enables beer drinkers to find pubs serving great beer earn prizes on the World’s Biggest Ale Trail, and find instant beer information with its pump clip recognition.